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As we start
the new Millennium it is more important than ever that our leaders
have the skills they need to succeed and excel in the new global
market place. Status quo is no longer good enough. To stay competitive,
companies have to continuously improve by cutting costs, improving
quality, having a safer work place, and increasing productivity.
One of the ways companies stay competitive and excel is to have
well trained first and second line managers. Leadership is the most
important aspect of increasing productivity, improving safety, controlling
cost and being more efficient and effective.
To be effective, you have to be the type of person team-members
want to follow and have the ability to build teams. Over the last
two millenniums there have been hundreds of types and philosophies
of management and leadership. I have found, over the last 20 years
of research and a lot of trial and error, there are 11 key skills
every effective leader, supervisor or manager must have to succeed
and excel in the new millennium. Each one of the skills fits into
one of two groups - Self-Improvement or Team-Building. The 11 key
supervisor/management/leadership skills to be successful are Leader
With An Attitude (Attitude), Communicate or Bust (Communication),
Own Time or Time Will Own You (Time Management), Living Outside
The Box (Creative Thinking), Smelling The Flowers (Taking Time To
Enjoy Life), Working Together To Excel (Team Work), Don't Do It
All (Delegation), Coaching Tips For Every Team Leader (Coaching),
It Will Hurt Me Worse Than It Hurts You (Constructive Discipline),
Mutt Dogs Make the Best Pets (Adapting To Situations and Personnel),
and Controlling Things You Can Control (Controlling Your Areas).
We will break each of the 11 key leadership skills down into easy
step by step methods that build on each other, and give you examples
of how each one of these skills helped others just like you to become
better managers, supervisors, and leaders. We will show you how
to replace poor habits with good habits. You will have to simply
adapt them and apply them to your situation. When you apply these
techniques, your job will become easier. Your department will enjoy
coming to work, and perform better. Your productivity will increase,
and you will have a much better chance for promotions and pay raises
you deserve.
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